0kbet Privacy Policy

This Privacy Policy ("Policy") is issued by 0kbet ("the Company," "we," "us," or "our") and applies to all personal data collected through the 0kbet online gaming platform available at https://0kbet.net ("the Platform"), including all associated mobile interfaces, customer support channels, and promotional communications.

At 0kbet, we understand that the Filipino players who trust us with their personal information deserve transparency, respect, and robust protection. Whether you're logging in from Manila, Cebu, Davao, Quezon City, or anywhere else in the Philippines, the same commitment to data privacy applies to every single account on our platform.

This Policy is designed to comply with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations, and all relevant issuances of the National Privacy Commission ("NPC") of the Philippines.

This Policy should be read together with the 0kbet Terms & Conditions, which also form part of your agreement with us. In the event of any conflict between this Policy and the Terms & Conditions regarding the handling of personal data, this Privacy Policy shall prevail.

0kbet collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is processed. The categories of personal data we collect include:

2.1 Identity and Contact Data

• Full legal name as it appears on your government-issued identification.
• Date of birth (used to verify the mandatory 21+ age requirement).
• Residential address, including barangay, city or municipality, province, and postal code.
• Email address and mobile phone number.
• Government-issued identification numbers (e.g., Philippine passport number, driver's license number, SSS/UMID number) — collected solely for KYC and AML compliance purposes.

2.2 Account and Transaction Data

• Username and encrypted password hash.
• Account registration date and history of account status changes.
• Deposit and withdrawal transaction records, including amounts, timestamps, and payment method references.
• GCash or PayMaya account references, BPI, BDO, or Metrobank account details (partial, as provided for withdrawal purposes).
• Betting history, game session records, and wagering activity logs.
• Bonus and promotion redemption history.

2.3 Technical and Usage Data

• IP address and approximate geolocation data derived therefrom.
• Device type, operating system, browser type and version.
• Session timestamps, pages visited, and features used on the Platform.
• Referral source (how you arrived at the 0kbet Platform).
• Cookie identifiers and similar tracking technologies (see Section 7).

2.4 Communications Data

• Records of communications between you and 0kbet customer support, including live chat transcripts, email correspondence, and call recordings where applicable.
• Feedback, survey responses, and promotional opt-in/opt-out preferences.

The following table summarizes the primary categories of data collected and their principal purposes:

0kbet collects personal data through the following methods:

3.1 Directly From You

The majority of your personal data is collected directly from you when you: create a 0kbet account; complete identity verification; make a deposit or withdrawal; contact our customer support team; participate in surveys or promotions; or update your account profile.

3.2 Automatically Through Platform Use

When you access and use the 0kbet Platform, certain technical and usage data is collected automatically through cookies, web beacons, and similar technologies embedded in the Platform. This data is collected even if you are browsing the Platform without logging in to a registered account.

3.3 From Third Parties

In limited circumstances, 0kbet may receive personal data about you from third parties, including:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other integrated payment providers may share transaction confirmation data with us.
• Identity Verification Services: Where we engage third-party KYC and AML screening providers to verify the identity documents you submit.
• Fraud Prevention Services: Third-party fraud detection tools that flag potentially suspicious account activity patterns.
• Regulatory Authorities: Where required by law, we may receive data from or share data with PAGCOR or other relevant Philippine regulatory bodies.

0kbet uses the personal data we collect for the following specific and lawful purposes:

• Account Management: To create, maintain, and administer your 0kbet player account, including processing your registration, managing your profile, and authenticating your identity upon login.
• Service Delivery: To provide you with access to all games, promotions, and features available on the 0kbet Platform, and to process your deposits and withdrawals in Philippine Peso (₱).
• Identity and Age Verification: To verify that you meet the mandatory 21+ age requirement and to complete KYC checks as required under applicable Philippine AML and gaming regulations.
• Regulatory Compliance: To fulfill our legal obligations under the Data Privacy Act of 2012, Anti-Money Laundering Act, and all other applicable Philippine laws and regulations.
• Fraud Detection and Security: To detect, investigate, and prevent fraudulent transactions, money laundering, unauthorized account access, and other illegal or prohibited activities on the Platform.
• Customer Support: To respond to your inquiries, resolve disputes, process complaints, and provide technical assistance.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling behavior and to administer responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion requests.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the 0kbet Platform.
• Marketing Communications: Where you have provided explicit consent, to send you promotional offers, bonus announcements, and news about 0kbet via email or SMS. You may withdraw this consent at any time.

Under the Philippine Data Privacy Act of 2012, 0kbet processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our obligations under the 0kbet Terms & Conditions, which form the contract between you and 0kbet. This includes account management, payment processing, and service delivery.
• Legal Obligation: Processing is required to comply with our legal obligations under Philippine law, including AML reporting, KYC verification, tax compliance, and regulatory reporting to PAGCOR and other relevant authorities.
• Legitimate Interest: Processing is necessary for the purposes of 0kbet's legitimate interests, including fraud prevention, platform security, and service improvement, provided that such interests are not overridden by your fundamental rights and freedoms.
• Consent: For certain processing activities — specifically, the sending of marketing communications and the use of non-essential cookies — we rely on your freely given, specific, informed, and unambiguous consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out before withdrawal.

0kbet does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and only to the extent necessary for the stated purpose:

6.1 Service Providers

We engage carefully selected third-party service providers to support the operation of the 0kbet Platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC and identity verification providers, game software suppliers, cloud hosting providers, customer support platform providers, and email and SMS communication services. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.

6.2 Regulatory and Law Enforcement Authorities

0kbet may be legally required to disclose your personal data to government agencies, regulatory bodies (including PAGCOR and the Anti-Money Laundering Council), law enforcement agencies, or courts of competent jurisdiction in the Philippines, where such disclosure is mandated by applicable law or a valid legal order.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of 0kbet's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you via the email address registered on your account before your personal data is transferred and becomes subject to a different privacy policy.

The 0kbet Platform uses cookies and similar tracking technologies to enhance your user experience, maintain session integrity, and gather analytics data. A cookie is a small text file stored on your device by your web browser when you visit the Platform.

7.1 Types of Cookies We Use

7.2 Managing Cookies

You can manage your cookie preferences at any time through the cookie consent banner displayed when you first visit the Platform, or through your browser's built-in cookie management settings. Please note that disabling strictly necessary cookies may impair the functionality of the 0kbet Platform, including your ability to log in and access your account.

0kbet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• 256-Bit SSL/TLS Encryption: All data transmitted between your device and the 0kbet Platform is encrypted using industry-standard Secure Sockets Layer (SSL) technology.
• Password Hashing: Account passwords are never stored in plain text. We use industry-standard one-way cryptographic hashing algorithms to store password data securely.
• Access Controls: Personal data is accessible only to authorized 0kbet personnel who require it to perform their specific job functions. Access is governed by role-based permissions and is regularly audited.
• Secure Data Centers: The 0kbet Platform is hosted in data centers that maintain physical security controls, redundancy, and disaster recovery capabilities.
• Regular Security Audits: Our systems and processes are subject to regular internal and third-party security assessments to identify and remediate vulnerabilities.
• Incident Response: In the event of a personal data breach that poses a real risk to affected individuals, 0kbet will notify the National Privacy Commission and affected data subjects in accordance with the timelines prescribed by the Data Privacy Act and NPC regulations.

0kbet retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or for as long as is required by applicable law. The following general retention periods apply:

• Active Account Data: Personal data associated with an active 0kbet account is retained for the duration of your account's existence on the Platform.
• Closed Account Data: Following the closure of a 0kbet account, we retain your personal data for a minimum period of five (5) years to comply with AML record-keeping obligations and to resolve any outstanding disputes or regulatory inquiries.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, in accordance with Philippine AML regulations.
• KYC Documentation: Identity verification documents are retained for a minimum of five (5) years following the termination of the business relationship, or such longer period as may be required by law.
• Marketing Data: Where you have consented to receive marketing communications, your marketing preferences and contact details will be retained until you withdraw your consent or for as long as we have a legitimate interest in maintaining them.
• Technical Logs: Server logs and technical data are typically retained for a rolling period of twelve (12) months, unless a longer retention period is required for security or legal purposes.

Upon expiry of the applicable retention period, your personal data will be securely deleted, destroyed, or permanently anonymized in a manner that prevents its reconstruction or re-identification.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 0kbet:

• Right to Be Informed: The right to be informed about how your personal data is being collected, processed, and used — which is the primary purpose of this Privacy Policy.
• Right of Access: The right to obtain confirmation of whether 0kbet holds personal data about you and to request a copy of that data in a commonly used electronic format.
• Right to Rectification: The right to request the correction of inaccurate or incomplete personal data held by 0kbet. You may update certain account information directly through your account profile page.
• Right to Erasure: The right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where we are relying on our legitimate interests as the legal basis for processing.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format and to request its transmission to another data controller where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe that 0kbet has violated your data privacy rights.

To exercise any of the above rights, please contact our Data Protection Officer using the contact details provided in Section 14. We will respond to all verified data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.

The 0kbet Platform is strictly intended for adults who are at least 21 years of age. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. This minimum age requirement is more stringent than the general definition of a minor under Philippine law, reflecting the specific requirements of the Philippine gaming regulatory environment.

If 0kbet discovers or is notified that an account has been registered by or on behalf of an individual under the age of 21, we will:

• Immediately suspend access to the account.
• Delete all personal data associated with the account to the extent permitted by law.
• Return any real-money deposits to the payment method from which they originated, where technically feasible.
• Void all wagering activity associated with the account.

If you have reason to believe that a person under 21 years of age has registered an account on the 0kbet Platform, please contact us immediately using the details provided in Section 14.

The 0kbet Platform may contain references to third-party services, including integrated payment gateways and game software providers. While these third-party services are accessed through the Platform, they are governed by their own independent privacy policies and data practices over which 0kbet has no control.

0kbet is not responsible for the data privacy practices of any third-party service providers accessed through or in connection with the Platform. We encourage you to review the privacy policies of any third-party services you interact with. Our due diligence process for selecting service providers includes an assessment of their data protection practices, and all providers engaged by 0kbet are required to meet minimum data security standards as a condition of their engagement.

0kbet reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the features of the Platform. When material changes are made to this Policy, we will notify you by:

• Posting the revised Policy on this page with an updated "Last Updated" date at the top of the document.
• Sending a notification to the email address registered on your 0kbet account where the changes are material and directly affect your rights.
• Displaying a prominent notice on the Platform upon your next login following the effective date of the changes.

Your continued use of the 0kbet Platform following notification of any changes to this Privacy Policy constitutes your acknowledgment of the updated Policy. We recommend that you review this page periodically to stay informed about how 0kbet protects your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 0kbet processes your personal data, please contact our Data Protection Officer ("DPO"). The DPO is responsible for overseeing 0kbet's compliance with the Data Privacy Act of 2012 and all applicable NPC regulations.

You may reach the 0kbet Data Protection Officer through the following channels:

• Email: [email protected]  —  for all data privacy inquiries, subject access requests, and complaints.
• General Support Email: [email protected]
• Live Chat: Available 24/7 directly on the 0kbet Platform — for general queries and urgent account matters.

Please include your registered account username and a clear description of your request or concern to help us assist you as efficiently as possible. All privacy-related correspondence is handled in strict confidence.

If you are not satisfied with our response to your privacy concern, you have the right to lodge a formal complaint with the National Privacy Commission (NPC) of the Philippines. Information on how to file a complaint with the NPC can be found on the NPC's official government website.

This Privacy Policy was last updated on January 1, 2026 and is effective as of that date for all existing and new 0kbet accounts.